Must -see buyer

Because many of them came to Alibaba for the first time, they are not familiar with the process. After a period of summary and the feedback from all employees, there are some common problems solutions. Of course, there will be many insufficient places.Welcome everyone to come to suggest!Your suggestion will be a valuable experience in our growth process!

1: How many batches, do you support mixed batches?Are there any restrictions on the amount?How to calculate the freight?

All products can be batch according to the above, and the amount is not limited!Support mixed batch!Support Alipay transactions!

Many of the shipping system will be calculated automatically when shooting, and there may be errors. It is recommended to consult customer service after taking it. If there is no problem in the shipping cost, we will ship directly. We will also contact you with problems!

2: Are you randomly issued when shipping? Can you choose the style?

Regarding the style and color issues, the default mixed models are issued by default when distribution. Friends who have special requirements can note the style or color (there is a column when taking a picture together, write the goods number, the style, such as y1: creamColor), we will try to help you in accordance with the requirements, but it will inevitably be missing. I hope everyone is tolerant.Large pieces of writing messages are randomly issued.The color style is randomly issued, but you can write a remark. We try to match it as much as possible.There is a column to note when taking a picture together.

3: Customers who need to check and view orders, please send Alibaba account to customer service to facilitate checking orders. Alibaba account is the upper left corner of Alibaba page to log in to the account.

4: How long can it be available?

Jiangsu, Zhejiang and Shanghai generally arrive in 1-2 days. Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin generally take 2-3 days, 3-5 days in other areas, 4-7 days in remote areas, 3-7 days of logistics outside the province 3-7 daysIntersection

5: When will it be shipped?

About delivery: Express delivery is uniformly received at 8:00 p.m., and orders placed in the afternoon are usually delivered tomorrow and the day after tomorrow, because there are still many orders to be lined up, and many customers need to make up for the order and change the address, so we will sort it outPost it later!We will arrange shipment as soon as possible!I hope everyone can understand!The courier company we cooperate with is Quanfeng.

About quality issues return and exchange

1. Within 3 days of receiving the goods (based on the date of the receipt of the handling, the product quality problem is found, please contact the after -sales customer service in time.Do not accept it after the deadline.The product must keep the packaging complete (please bring your own packaging, do not paste or write directly at the original box of the product).Quality issues are contacted by us after -sales Yangzhou Ribba (Alibaba) for registration. Together, please use ordinary logistics to return. The shipping fee is carried out and declined the expensive Debon, Jiaji and Tiandi Huayu logistics.The product has no quality problem or on the grounds of dislike, and we will refund 20 % off and do not deal with it for 3 days. For details, please contact the after -sales customer service Yangzhou Riyikang consultation.

2. Please communicate with the after -sales customer service before returning, please fill in the after -sales service table in order to track your return to get timely treatment.

3. The customer's designation of product color or style, we will try our best to satisfy, but cannot be guaranteed 100%.If the color or style does not match, it will not be returned.

4. For the damaged goods during transportation, we consider that the customer is very troublesome to compensate for the compensation of the logistics company, so our company will bear all the responsibility, but we must propose it within 3 days after receiving and fill in the after -sales service list within 3 days.When there is no loss of goods during transportation within 3 days after receiving the goods, the default is that the goods are well received.

5. In the case of sending goods not sold by Ririkang to our company, we reserve the right not to deal with all returns and exchanges this time, and the freight will be borne by the customer, and the goods will be returned directly to the customer.

6. The following conditions cannot be replaced:

A's return of the product packaging is damaged or incomplete, and the product accessories or related information are not uniform;

B without authorization or modification without authorization;

C is not used or stored in a normal method;

D super -ultra -off -sales service period.

The non -quality issues of the E fixed brand will not be refunded.

F will not be returned to the products that our company has removed.

7. After -sales service is the company's most basic service. We are willing to provide you with good after -sales service. At the same time, good after -sales service also requires the cooperation of customers. Please carefully read the above instructions before the return and exchange., So as not to affect your after -sales service.

8. The above, the treatment of damage and quality problems, if the weight does not reach the five public catty If the guest wants to return, the freight will be taken care of.

If you need to return and exchange goods, please contact our company's after -sales customer service first.

9. About logistics

Logistics are generally issued in other provinces. Yangzhou Hangzhou Ji Logistics directly leads to the whole country. As long as cities above the municipal level are basically arrived, county -level cities need to be transferred.After arriving, the logistics will make your phone call, you need to pick up the goods yourself.Here, we specifically explain.Yangzhou Hangji Logistics Company is good at good and bad. I hope that everyone can contact a logistics company by themselves before ordering. The method can be to find it by yourself. You can also call Yangzhou Hangzhou to get your local logistics point and find a closest to you.place.Then tell us the logistics phone in Yangzhou Hangzhou, we will help you send it to your service point.

Other issues are to be continued, everyone is welcome to propose!